Customer Service Representative

Job Purpose

As a Customer Service Representative, you should have good social skills and know specifically what our company offers and details of how Facebook ads work.

Responsibilities

  • Primary job is to make the experience a joy to our customers
  • Talk with customers and prospective customers who are asking questions from the website
  • Work with customers to help them get answers to technical advertising questions
  • Identify opportunities to improve our customer’s experience
    • Identifying common questions and answers and creating professional responses
    • Identifying additional products or services our customers are looking for
    • Identifying trends in questions
  • Assisting in Market Research Process

Personal Characteristics Required

  • Enjoy email, phone, and in-person communication
  • Organized
  • High attention to detail
  • Analytical
  • Persistent
  • Assertive
  • Curious
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Advertising Assistant

Job Purpose

As a Facebook Advertising Assistant, you will be responsible for implementing the ad strategies that our team develops for our customers. Facebook Advertising Assistants will be trained to become an account manager after showing an aptitude for advertising and mastery of the Facebook ad platform.

You will be responsible for making sure that campaigns are performing for our customers to get them leads and sales. You will need to be able to focus, despite a lot of information being present and be able to sort through it and make decisions that will help our customers grow their business with Facebook ads.

You will have a constant pulse on the client’s ad accounts and need to clearly communicate the results of the data and be able to make decisions on that data quickly.

Responsibilities

  • Set up new ad campaigns
  • Manage existing ad campaigns
  • Develop advertising strategy
  • Create targeted audiences
  • Perform in-depth market research
  • Write ad copy
  • Report on campaign performance

Personal Characteristics Required

  • Enjoy email, phone, and in-person communication
  • Organized
  • High attention to detail
  • Analytical
  • Persistent
  • Assertive
  • Data Driven
  • Curious
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Sales Representative

Job Purpose

Sales agents, sell advertising space to businesses and individuals. Contact potential clients, make sales calls and help maintain client accounts.

Responsibilities

  • Contact potential clients to offer advertising management services
  • Explain to clients how specific types of advertising will help promote their products or services in the most effective way possible
  • Inform clients of available options for advertising, formats, or features and provide samples
  • Deliver advertising proofs to clients and answer questions as needed
  • Prepare promotional plans

Personal Characteristics Required

  • Enjoy email, phone, and in-person communication
  • Organized
  • High attention to detail
  • Analytical
  • Persistent
  • Assertive
  • Data Driven
  • Curious
APPLY NOW